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Design • Fabricate • Supply

Terms & Conditions of Sale

Neil’s Steels Limited



a) All quotations are made and all orders accepted subject to the following conditions. Notwithstanding any previous course of dealings between Neil’s Steels Limited and the customer. All other conditions whatsoever are excluded from the contract or any variation thereof unless expressly accepted by Neil’s Steels Limited in writing.

b) Quotations shall only be available for acceptance for a maximum period of 30 days from the date thereof and may be withdrawn or altered by Neil’s Steels Limited within such period at any time without notice. Neil’s Steels Limited provide quotations in good faith and the customer is reminded the responsibility is on them to confirm the quotation fully reflects the quantities and dimensions of requested steelwork.

c) Materials from stock are offered subject to the same being unsold upon receipt of the order.

d) If any statement or representation has been made to the Customer other than in any documents which may have been enclosed with Neil’s Steels Limited’s quotation and upon which the Customer relies the Customer must set out that the statement or representation in a document to be attached to or endorsed on its order. In which event Neil’s Steels Limited may clarify the point and submit a new quotation.


a) The price quoted represents the current price of Neil’s Steels Limited ruling at the date of quotation and the Customer accepts the trade usage that the contract price shall be the current price of Neil’s Steels Limited exclusive of V.A.T. ruling at the date of despatch.

b) All prices stated net ex Works.

c) The cost of packaging if required by the customer shall unless otherwise stated be charged extra. The cost of packing cases and boards (if used) will be credited in full to the Customer on their return to Neil’s Steels Limited in good condition carriage paid.

d) Neil’s Steels Limited reserve the right to modify its pricing model in line with market trends at any time without prior notification to the Customer


a) Time for delivery is given as accurately as possible but it is not guaranteed. The Customer shall have no right to damage or to cancel the order for failure for any cause to meet any delivery time stated.

b) Neil’s Steels Limited will endeavour to comply with reasonable requests by the Customer for postponement of delivery but shall be under no obligation to do so. Where postponement is agreed by Neil’s Steels Limited in writing the Customer shall if required by Neil’s Steels Limited pay all costs and expenses including a reasonable charge for storage occasioned thereby.

c) It is the Customer’s responsibility to offload the Goods at the Delivery Point in a safe manner and to provide, free of charge, adequate labour and equipment for this purpose. The only exception to 3.(c) will be when the Customer specifically requests the use of a Lorry Crane to deliver carriage of items to the Customers Delivery Point. This will be set out as a separate chargeable product.


a) The Customer shall have no right to claim for

(i) Shortages or mis-delivery, or

(ii) Defects unless apparent on inspection,


(I) the Customer inspects the goods forthwith on delivery.

(II) a written complaint is sent to Neil’s Steels Limited within three (3) days of delivery specifying the shortage or defects and a written complaint is sent to the carrier (if used) within three days of delivery or such longer period as the carriers conditions permit, and

(III) Neil’s Steels Limited is given reasonable opportunity to inspect the goods before any resale or use is made thereof or any alteration or modification made thereto by the Customer.
If a complaint is not made to Neil’s Steels Limited or the Carrier as provided by this Condition then the goods shall be deemed to have been delivered in the correct quantity and free of defects apparent on inspection.
b) All allegations of total non-delivery or any consignment of the goods must be made by the Customer in writing to the carrier and to Neil’s Steels Limited within ten days of the date of Neil’s Steels Limited’s advice note or invoice or other notification of despatch or such shorter time limit as may be specified in any conditions of the carrier. Failure by the Customer to comply with the provisions hereof shall render the Customer liable for the any temporary or permanent loss of the goods and all additional costs and expenses of Neil’s Steels Limited in relation thereto.


Cancellation will only be accepted by Neil’s Steels Limited in writing only (verbal cancellation of orders will not be accepted) and on condition that all costs and expenses incurred by Neil’s Steels Limited up to the time of cancellation, and all loss of profits and other loss or damage resulting to Neil’s Steels Limited by reason of such cancellation will be reimbursed by the Customer to Neil’s Steels Limited forthwith.


a) Risk shall pass to the Customer when the goods or the relevant part thereof leave the premises of Neil’s Steels Limited for delivery to the Customer notwithstanding that the Customer may arrange for delivery.

b) (i) Title in the goods shall pass to the Customer when payment in full has been made under the Contract and the Customer shall permit the servants or agents of Neil’s Steels Limited to enter on the Customer’s premises and to repossess the goods at any time prior thereto

(ii) The Customer shall only be at liberty to resell the goods purchased from Neil’s Steels Limited prior to the passing of title on the understanding that if it does resell the goods then it will hold on trust for Neil’s Steels Limited so much of the proceeds of sale received by it, under contracts which include any of the goods hereby sold either in their original or altered state as are necessary to discharge payment in full to Neil’s Steels Limited.

(iii) The Customer shall only be at liberty to mix the goods with others or use them in the process of manufacture prior to the passing of title with the consent of Neil’s Steels Limited in writing which such consent shall not be unreasonably withheld providing that suitable guarantees are given by the Customer to discharge payment in full at the due date under this Contract for sale to the Customer.


Neil’s Steels Limited will retain all monies and reservation of title on all goods delivered until payments have been received in full.


a) All Customer accounts are chargeable at the point in time a Customer gives Neil’s Steels Limited an undertaking to proceed. All payments must be payable by the Customer in advance and in full, before the requested steelwork can be fabricated and then despatched from Neil’s Steels Limited’s premises to the Customer’s Depot or preferred location (unless an alternative agreement is in place).
b) No disputes arising under the contract or delays beyond the control of Neil’s Steels Limited shall interfere with prompt payment by the Customer.

c) In the event of default in payment by the Customer in accordance with the above terms Neil’s Steels Limited shall be entitled without prejudice to any other right or remedy:

(i) To suspend all further deliveries without notice. And/or

(ii) To exercise its statutory right to claim interest and compensation for debt recovery costs under the Late Payment of Commercial Debts (Interest) Act 1998 and the Late Payment of Commercial Debts Regulations 2002. And/or

(iii) To withdraw all credit facilities without notice. And/or

(iv) To claim immediate payment of all invoices rendered including those within the credit period. And/or

(v) To be paid its legal costs on an indemnity basis (Church Commission v Ibrahim).


a) All weights and dimensions quoted are subject to recognised tolerances + or – 10%.

b) Steel bars, sections and tubes may be purchased by the Customer in random lengths or cut to size. Where the Customer requires cut lengths the recognised margin for cutting shall apply.

c) Neil’s Steels Limited shall not be liable for any discrepancy with regard to weights, measurements or quantities of materials supplied unless the Customer has notified Neil’s Steels Limited in writing of such discrepancy within three (3) days of receipt of the goods by the Customer or on his behalf. Reasonable opportunity of inspection and of witnessing re-weighing must be afforded to Neil’s Steels Limited before the goods have been used, processed or re-sold by the Customer. Where any discrepancy (subject to recognised tolerances as herein contained) is revealed and accepted by Neil’s Steels Limited, Neil’s Steels Limited shall rectify, replace or credit (at its option) the Customer accordingly no further right of action, set off or counter claim shall subsist against Neil’s Steels Limited in respect of such discrepancy.

10. DATA

Illustrations, weights, measurements, performance capabilities, application suitability information and other data set out in the sales literature of Neil’s Steels Limited are statements of opinion and are provided for information only and form no part of the Contract with the Customer.
Furthermore all Customer data held by Neil’s Steels is solely for the use of supporting the business transaction between Neil’s Steels and the Customer. Occasionally Customer data may be used by Neil’s Steels Limited for specific marketing exercises. Customer data will not be sold or misused for additional gain outside of the main business relationship between Neil’s Steels Limited and the Customer.


a) Save as provided by sub-clause b) of this condition, Neil’s Steels Limited agrees to replace goods or at its option repay the Customer all sums paid in respect of goods supplied by it which are proven to Neil’s Steels Limited’s satisfaction to be faulty (fair wear and tear or damage due to misuse excepted) provided that such fault be notified in writing within one month from the date of delivery to the Customer. Any such replacements shall include free delivery to the Customer’s works. This Guarantee is given in lieu of the implied conditions and warranties contained in Sections 13, 14 and 15 of the Sale of Goods Act, 1893, as amended and any other conditions or warranties implied by trade, custom, usage or statute which are hereby expressly excluded. The Customer hereby acknowledges:-

(i) That it fully appreciates, that Neil’s Steels Limited act as stockists and merchants only and are in no way concerned with the manufacture of the goods.

(ii) that the goods were purchased by it relying totally on its own assessment as to fitness for the purpose required and having regard Commission Decision No. 31/53/ECSC (as amended from time to time) to the facility for inspection and testing by it whether or not it took advantage of the facility for such inspection and testing offered to it by Neil’s Steels Limited.

(iii) that it purchased the goods in a competitive market and that the bargaining strength of Neil’s Steels Limited was in no way a relevant factor in the purchase of the goods from Neil’s Steels Limited.

(iv) that it purchased the goods in the course of business and not for private use.

(v) that it knows the extent of the meaning of this clause and the limitations thereby imposed by it upon Sections 13, 14 and 15 of the Sale of Goods Act 1893 as amended.

b) Neil’s Steels Limited’s liability for all goods or materials or services supplied by it not manufactured or performed by it as the case may be shall be limited to the liability of the manufacturers or suppliers of such goods and/or services to Neil’s Steels Limited and Neil’s Steels Limited’s liability on delivery shall be limited to the liability of the Carrier to Neil’s Steels Limited in respect of such delivery whether or not the extent of the manufacturer’s, supplier’s or carrier’s liability is made known to the Customer.


a) Neil’s Steels Limited’s liability whether in respect of one claim or in the aggregate arising out of any contracts shall not exceed the purchase price payable under the contract for such part or parts in respect of which Neil’s Steels Limited’s liability shall arise.

b) Except as specifically provided in these conditions no liability is accepted for any direct or indirect costs, damages or expenses relating to damage to property or injury or loss to any person, Firm or Company or for any loss of profits or production arising out of or occasioned by any defect in or failure of goods or materials or parts thereof supplied by us.

c) Neil’s Steels Limited does not accept any liability for penalties incurred by the Customer due to late delivery, unless expressly specified in writing and received by Neil’s Steels Limited no later than 2 works days from the date of delivery of goods.


a) Testing and inspection if specified by the Customer or his Agent shall be at Neil’s Steels Limited’s Works and such testing and inspection shall be final and conclusive as to the results thereof. Neil’s Steels limited will only conduct Non Destructive Testing (NDT)

b) Neil’s Steels Limited shall not be obliged to produce test and performance certificates or safety certificates unless requested by the Customer and accepted by Neil’s Steels Limited in writing.


Bundling of materials is carried out only as a means of identification and/or separation and for safety reasons the bundling wires or strapping must not be used for lifting purposes.


All quotations and contracts are subject to appropriate Ministry or other Statutory Orders and Regulations and to any other Statutory Regulation from time to time applicable and shall be subject to variation, modification or addition in accordance with such Orders and Regulations and all materials subject thereto shall be charged as the control price ruling at the time of despatch.


Neil’s Steels Limited shall be under no liability for any delays loss or damage caused wholly or in part by war, civil commotion, act of God, or by any act done or not done pursuant to a trade dispute whether such dispute involves Neil’s Steels Limited’s servants or not.


Neil’s Steels Limited shall be granted all necessary time and other indulgences necessary in the event of fire and breakdown of machinery or other circumstances beyond its reasonable control and shall not be liable for any delays loss or damage caused thereby.

17. If the Customer shall make default in or commit a breach of the contract or of any other of his obligations to Neil’s Steels Limited or if any distress or execution shall be levied upon the Customer’s property or assets or if the Customer shall make or offer to make any arrangement or composition with creditors, or commit any act of bankruptcy, or if any petition or receiving order in bankruptcy shall be presented or made against him, or if the Customer is a limited company and any resolution or petition to wind up such company’s business (other than for the purpose of amalgamation or reconstruction) shall be passed or presented, or if a receiver of such company’s undertaking, property or assets of any part thereof shall be appointed, Neil’s Steels Limited shall have the right forthwith to determine any contracts then subsisting and upon written notice of such determination being posted to the Customer’s last known address any subsisting contracts shall be deemed to have been determined without prejudice to any claim or right Neil’s Steels Limited may otherwise make or exercise.

These conditions and this contract shall be subject to and contrived in accordance with English law.

Revised July 2015.